Frequently Asked Questions
Please read our FAQ before sending us a message.
Our flat rate shipping:
Up to two garments $10.00
More than two garments $16.00.
We Accept Internet Banking (bank Transfer) .
Through Australia Post, delivery takes 3-5 working days.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.
Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact our Order-Support to check whether we received your order.
